One of the challenges encountered by most Amazon Fire Stick customers is the issue of Disconnected networks. It can be very frustrating to have your Amazon TV stick not responding due to a disconnected network, especially when you keep dates with your favorite shows.
Does Fire Stick Say Network Disconnect? Try These solutions!
Here are some diagnoses which may be responsible and their corresponding remedies;
1. Your Fire Stick TV cannot connect with your wireless network
When this happens, it is impossible to make use of the Fire Stick TV as the TV is network dependent to function adequately.
Here are the steps to follow to remedy this challenge;
i) On your Fire Stick TV screen, navigate, locate and click on the “go-to network settings” option, by pressing enter on your Fire Stick TV remote controller. A drop-down menu will appear at this action.
ii) On the drop-down menu, with your remote controller, navigate, locate and click on the “see all networks” option. The list of all the available networks in your space will appear.
iii) From the list, with your remote controller, navigate, locate and click on the “rescan” option. This option usually appears at the bottom of the list.
iv) It takes about 4 to 5 minutes for the scan to be completed. Then with your remote controller, navigate, locate and click on your network connector to reconnect.
2. You need to deregister your Amazon account and re-register
Most times an easy fix to the network disconnection problem is to deregister your Amazon Fire Stick TV account and re-register it again. Here are the steps to follow to do so;
i) On the Fire Stick TV screen, go to settings and click by pressing the enter key on your remote controller.
ii) On the settings menu, navigate, locate and click on the “my account” option with your Fire Stick remote controller. A drop menu will appear at this point.
iii) From the drop menu, click on “my Amazon account” with your remote controller.
iv) From the drop menu that appears, click on deregister. This will prove to be the only option available on this menu.
v) A menu will appear asking for confirmation on your deregistration action, click again to deregister and your Fire Stick TV will be deregistered. On deregistering your device, your Fire Stick TV will restart and your Amazon credentials will be required to gain access to the Fire Stick TV programs.
3. Your Fire Stick TV may need to be restarted
Most times this may be a quick fix solution to restoring your wireless network connection to optimum streaming standards. The following are steps to carrying out this task;
i) On the Fire Stick TV screen, go to settings and click by pressing the enter key on your remote controller.
ii) On the settings menu, navigate, locate and click on the “my fire TV” option with your Fire Stick remote controller. A drop menu will appear at this point.
iii) From the drop menu that appears, with your Fire Stick TV remote controller, navigate, locate and click on the restart option.
iv) Alternatively, you could press and hold simultaneously the play plus button and the select button on your remote controller for about five seconds and then release. This should restart your Fire Stick TV. After which your TV should be functioning at the optimum level, network glitch-free.
4. You may be too far from your wireless network
The general and major cause of the network disconnected notification prompt is the wide distance between your Fire Stick TV and your wireless network. This wide distance between the two devices usually results in network glitches and difficulty to maintain a continuous stream pattern flow.
Steps to follow to remedy this situation;
i) On your Fire Stick TV screen, navigate, locate and click on the “go-to network settings” option, by pressing enter on your Fire Stick TV remote controller. A drop-down menu will appear at this action.
ii) On the drop-down menu, with your remote controller, navigate, locate and click on the “see all networks” option. The list of all the available networks in your space will appear.
iii) From the list, with your remote controller, navigate, locate and click on the “rescan” option. This option usually appears at the bottom of the list.
iv) It takes about 4 to 5 minutes for the scan to be completed. On your Fire Stick TV remote controller, locate, press, and hold the button to the right of the home button which is with three bars simultaneously with the select button. This action will basically forget the network.
v) Locate and click on the new network of your choice which is more effective as regards distance.
vi) Insert the required password on the password panel that pops up and you’ll be connected to the new wireless network. Off you go enjoying your Free Stick TV with a network glitch-free experience.
5. The Firestick TV may need a default factory reset
Where you’ve tried several other options and their results keep proving negative it may be time to try out the reset to factory default option. Here are the steps to reset your Fire Stick TV to default;
i) On the Fire Stick TV screen, go to settings and click by pressing the enter key on your remote controller.
ii) On the settings menu, navigate, locate and click on the “my fire TV” option with your Fire Stick remote controller. A drop menu will appear at this point.
iii) From the drop menu that appears, with your Fire Stick TV remote controller, navigate, locate and click on the “reset to factory defaults” option.
iv) Confirm your decision to reset your Fire Stick TV to defaults. At this point, your TV will be restored to default factory settings. After which your TV should be functioning at the optimum level, network glitch-free.
Note that it is advisable to turn to this remedy on a last resort basis as its application tends to clear every data and every application you had set up on your Fire Stick TV from purchase to date.
6. Your router IP address may need confirmation
Where your WiFi network router IP address is misaligned it could cause a network disconnection which may be responsible for your challenge. The quick solution to adopt here is to confirm your router to ensure its digits are right. Follow these steps to confirm;
i) On your Fire Stick TV screen, locate and click the settings options on the menu by pressing the enter button on your remote controller.
ii) From the drop-down menu that appears, locate and select the “my fire TV” option.
iii) From the menu that appears, with your remote controller, navigate, locate and click on the “about” option.
iv) Again, for the drop-down menu, navigate, locate and click on the “network” option. At this point, a run-down menu of your available network connections will appear.
v) Locate and confirm your IP address on the network list. Note that this address is usually similar to your computer or home phone IP address. Your network router should have a 192 IP address, this is what you’re looking for. If you see an IP address that begins with the digits 169, this may be the root cause of your network connection problem. At this point, you can then go ahead and restart your router.
Conclusion
The above-recommended diagnosis and their corresponding quick-fix procedures should work on a 99.9% assurance basis. Still, where you’ve tried all the above techniques and your Fire Stick TV still keeps disconnecting from its wireless WiFi internet connection then the alternative would be to consult with your internet network service providers.
