How to Fix Firestick Stuck on Amazon Logo

You have just sat on your couch ready to explore all the contents available on your Fire TV Stick. While you wait for the TV to come up, you can’t help but notice that the Fire Stick won’t load beyond the Amazon logo. This can be a buzz killer as it will drench your eagerness in the ocean of uncertainty. 

What could be wrong with your Fire Stick? Why is it stuck on the Amazon logo? Perhaps the TV is faulty? These are the questions that will keep coming to mind. 

It is important to know that most of the time Fire Stick is stuck on the Amazon logo, it is caused by a minor bug. Thankfully, you can fix this problem in no time and get back to the business of movie exploration on your streaming device. 

However, on a few occasions, you may need a more technical approach to fix it. With this, you might need the service of an expert. Meanwhile, the service of an expert has its pecks but it doesn’t come for free. 

Before you consult an expert, there are a couple of troubleshooting options you should try to fix the problem. If you are interested to know, we have curated a list of 5 fixes for the Fire Stick stuck on the Amazon logo. 

5 Fixes For Fire Stick Stuck On Amazon Logo

Give It Time To Rest

This method might not sound technical enough but it works like magic especially if the fault is minor. Sometimes the Fire Stick could malfunction if it has been working for too long. 

So when your Fire Stick gets stuck and won’t boot past the Amazon logo, the first thing you should do is to give it time. Unplug it from the power source and give it time to cool off. 

However, if this method doesn’t work, you should explore other options that will be discussed. 

Reboot The Fire Stick

Another option is to restart the Fire Stick. In most cases when the fault is caused by a minor bug, restarting the gadget will fix it effortlessly. It is important to know that the Fire Stick doesn’t have a specific button for rebooting. 

To achieve this, you may have to unplug the Fire Stick from your television. Wait for about 30 seconds to 1 minute before reconnecting. This method will power cycle the Fire Stick and every minor fault will be fixed when the Fire Stick is reconnected. 

Change The HDMI Port

Sometimes the fault could be caused by a faulty HDMI port. If that’s the case, you will need to change the HDMI port the Fire Stick is connected to. Check the HDMI port on the television too to ensure that the fault is not from there. If you notice that any of the ports are loose, try changing the port you are connected to. Also, you may need to clean the port. The port could be covered by debris, a good clean-up may help amend the affected area. 

Also, you may need to change the HDMI cable you are using. If the cable is faulty, it could lead to a connection problem. Change the HDMI cable you are using to connect the two devices. Once you have checked the port and changed the cable if need be, try it again to know if the problem has been fixed. 

Change The Television

If you have tried various methods explained above and the problem persists, two things could cause that. It’s either the Fire Stick has a fault or the Television does. There is a possibility that the television you use doesn’t support HDCP out-of-the-box. Most old model TVs don’t have this feature and streaming services like Fire Stick need this feature to run on any TV. 

To ascertain which of the devices is faulty, try connecting your Fire Stick to another television. Ensure that the new TV you are connected to supports HDCP out-of-the-box. If it works that means the old TV doesn’t have this feature. And if it doesn’t work, this is a clear indication that your Fire Stick may have developed an internal fault. 

Unplug The Fire Stick And Connect Directly To The Television

If you have plugged the Fire Stick into a hub, adapter, or HDMI adapter, remove it and connect it directly to the TV. Sometimes, the fault could also occur due to a break in transmission which happens when you connect the Fire Stick to another device before connecting it to the television. 

The device you connect to whether an HDMI adapter or adapter could have a problem. And this could affect the free flow of transmission between the two devices. Unplug the Fire Stick and connect directly to the TV. 

This method will help rule out the possibility that the Fire Stick has developed an internal fault. 

Contact Amazon Support

If after trying all the troubleshooting options listed above and the problem persists, the best bet is to contact Amazon support for help. There is a possibility that the Fire Stick has an internal fault that can only be fixed by an expert. 

Instead of giving it out to any technician for a quick fix, contact Amazon support. They offer the best service. Ensure you let them know the troubleshooting options you have tried before you contacted them. This will give them a clear picture of what could be wrong with the device. 


Nothing should stop you from enjoying all the amazing features of the Fire TV Stick. Try all the troubleshooting options listed in this article to get your streaming device working again. 

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