8 Ways To Fix Amazon Fire Stick No Internet

When Amazon Fire Stick doesn’t connect to the internet, it’s usually because of internet connectivity issues, poor internet connection, or faulty hardware. This article will help you resolve any problem with your Fire Stick. Follow our troubleshooting steps, and you will be back to streaming your favorite shows in no time.

4 Reasons why Amazon Fire Stick isn’t Connecting to the Internet

The most common causes of a Fire Stick not connecting to the internet are outlined below. Check each cause one after the other and strike out the possibility after troubleshooting.

Fix Amazon Fire Stick No Internet

Weak Wi-Fi signal strength

If your Fire Stick is miles away from your router or connected to multiple devices, the signal may be too weak to access the Internet.

Hardware issues

You can solve hardware problems by restarting or performing a reset. You can also resolve any pending updates.

Fire Stick issues

Firestick may be the issue itself, and you may end up needing to restore it to its default setting. If your Fire Stick has a VPN installed and it’s not correctly configured, it’s going to stop the Fire Stick from connecting to the Internet.


There are usually two types of outages that can cause your firestick not to connect to the Internet.

It can be an internet outage from your network 

provider or an outage from Amazon. If the service of your internet providers is down, it will prevent Fire Stick from connecting to Amazon servers.

Likewise, if Amazon servers are down—check Downdetector to confirm—the only thing you can do is wait for their engineers to get it fixed.

You can move on to fixing your Fire Stick with the troubleshooting methods below.

How to Fix Amazon Fire Stick with no Internet

The following steps outlined below will help you fix Amazon Fire Stick with no internet:

Fix 1

Check the network status on your Fire TV

You can check your network status or signal strength on your fire TV device with your remote; the steps below will help you:

  • Go to Settings or open Settings in the menu.
  • Click Network. Find your network name, and connect.
  • Press the Play/Pause button on your remote to see your signal strength if you’ve been disconnected.
  • Turn your Wi-Fi off, turn it on again.

Related: Fire Stick has no signal

Fix 2

Reset your network connection

If your modem or router indicates a green light—that your signal is strong enough—but your Fire Stick is still not connecting, you might have to reset your network.

Here’s how to:

  • Navigate to Settings.
  • Find the network you’re using at the moment.
  • Click on Forget Network. Then you’ll have to sign in once again with your password.

Fix 3

Restart your modem and router

Move your device and your router or modem closer to each other, and the network issues are unresolved.

If proximity doesn’t fix your Fire Stick, restart your router in these straightforward steps:

  • Unplug your modem and your router from the power outlet.
  • Wait for at least one minute before plugging them back.
  • Your modem goes first, then when the lights come on, and it’s connecting to the Internet, plug in your router. Repeat the same steps for a router.

Fix 4

Restart your Fire Stick

Restarting your fire TV itself could solve a host of other related problems. To perform a quick restart, since the Fire Stick does not have a power switch, unplug it for 30 seconds, then plug it back into the power outlet. 

Fix 5

Connect to an Ethernet connection

Check to see if your Fire Stick can connect to a 2.4 GHz network and a 5ghz network.

  • Go to Settings.
  • Select Network, switch to the 2.4 GHz network and see if it connects.

2.4 GHz has a stronger signal and a more excellent range, but if you want a faster network go for the 5 GHz network.

Related: Fixing your Fire Stick that won’t turn on

Fix 8

Factory reset your Fire Stick

A factory reset on your firestick is the last resort because you will lose all data, customized settings, all downloaded apps, and you have to log in again with your Amazon details. Although your Amazon purchases are still intact, you have to go through the stress of configuring the device all over again.

You have to set it up like you did when you first purchased the device.

Here’s how to reset your Fire Stick:

  1. Select the Settings icon.
  2. Next, click on My Fire TV.
  3. Select Reset to Factory Defaults, and an on-screen message will pop up to confirm if you want to do a reset.
  4. Select the Reset button.

That’s it; your Fire TV will restart and bring you back to the original settings when you purchased the device.

Related: How to fix YouTube not working on Fire Stick