If you’re watching a TV show, your favorite series, or a movie on Netflix and only get visuals but no sound, the problem is usually either with the content or your speakers’ connection.
It’s worth noting that the number of browser tabs, apps, and programs that use up your computer’s memory and processing resources might sometimes affect Netflix streaming performance.
Check that you correctly connected your speakers to your receiver and that you adequately plugged in the HDMI/optical connectors as quick troubleshooting possibilities.
However, if the volume on your Netflix player and computer/device is OK or turned up, and you’ve tried watching a new show or movie but still can’t hear anything, there’s a problem.
We’ve included some fast fixes and options that you can attempt in this article.
How To Fix sound Issue on Netflix
1. Check Netflix Servers
Whether or not you get sound is determined by the service’s availability. Because Netflix is an online service, you need to verify that its servers are available and in good working order. To do so, you’ll need to:
Visit Netflix’s dedicated status page for further information; this is where you find out if the service is available.
The best you can do if Netflix servers are down is wait for them to be fixed. If this is not the case, you should move on to the next step.
2. Basic Audio Checks
Turning up the level, so it isn’t too low and making sure the sound isn’t muted are two primary tests you may try. As a general rule, turning up the volume halfway should suffice. Make sure you’ve tried it on the TV’s speakers as well as any external speakers.
Make sure there’s nothing plugged into the headphone or AUX inputs. When you place your headphones or a cable into this input, the TV speakers may turn off, and the signal routes through the headphones.
3. Change your audio settings
To change your audio settings, follow the steps below:
• Open Netflix
• Decide whether you want to watch a TV show or a movie.
• Move your mouse over the computer/device screen while the show or movie is playing.
• Select the Dialog icon from the menu.
• Change to a non-5.1 option if surround sound (5.1) is selected.
• Restart Netflix to see whether the sound has been restored.
• If adjusting the audio settings to a non-5.1 option fixes the problem, continue watching the movie.
4. Set the Sound to Studio Quality
To set your Netflix’s studio-quality, follow the steps below:
• Right-click on the speaker icon in the taskbar’s right-hand corner.
• Select Playback Devices from the drop-down menu.
• Select Speakers, then Properties from the drop-down menu.
• Navigate to the Advanced tab and select it.
• Click OK.
• Select 24 bit, 192000 Hz from the drop-down option (Studio Quality).
5. Check Speakers’ Connections
It’s simple for cords between your Smart TV and speaker system to get loose. Reinsert the cables at both ends to ensure that the connections are secure. It would help if you also double-checked that everything is connected correctly and that the wires are not faulty or broken, as per the manufacturer’s recommendations.
You might also try connecting the speaker with a different cable if you’re able to. You can link speakers in various ways, including AUX, optical, RCA, and HDMI (ARC) cables, and the HDMI or optical outputs are preferred over RCA or AUX-in general.
If you’re utilizing an external speaker, ensure you set the ‘Audio Output’ settings to the speaker; this should be set to ‘TV Speakers’ if you are not using a speaker.
Why is my sound messed up on Netflix?
If you’re using an external audio receiver, soundbar, or speakers, make sure you follow these steps:
• Double-check that your speakers are correctly connected to your receiver.
• Double-check any HDMI or optical connectors to be sure they’re connected properly.
• Try inverting the HDMI/optical cable’s ends or switching to a different cable.
Why does Netflix volume go up and down?
Changes in the volume are caused by changes in on-screen action distance or contextual indications within a scene that show that it is part of the intended mix of elements.
Simply put, the movie or content you’re watching made it that way. The audio volume varies fast in the middle of a scene, where you should hear on-screen action or speech.
If that’s not the case, and you’re viewing Netflix on TV, you may want to ensure that the TV volume buttons aren’t stuck on your remote. Erroneously sitting on your remote or your baby/pet using it as a teething toy could cause this.
To solve this:
- Unplug the TV from the power.
- Press all the remote buttons a few times, and pay attention to any irregular button presses.
- Lightly tap the remote with the button side facing your palm to loosen any debris in the remote.
While your TV is still unplugged, take the batteries out of the remote and press all the buttons on it twice. Set aside the batteries of the remote and plug your TV back in. Power your TV ON with the TV buttons if it doesn’t power itself on. Once ON, try the remote buttons out. Go to Netflix and see if the issue persists.
If the issues persist on Netflix, try other channels on your TV. Are you having the same issues? Then the issue is internal to the TV, and it will need to be repaired by an expert.
Hopefully, you’ve resolved the Netflix sound problem. The procedure is easy, and it ensures that you can continue with your relaxing and entertaining plans without interruption.
Don’t worry if you have to spend some time figuring out the best audio settings. The sound quality you’ll get in return, as well as the money you’ll save, make the work worthwhile.
Leave a comment in the comments section below to let us know whether any of the ideas worked for you.
