To confirm the authenticity of your Samsung television, you will need to know the model and the serial number of the television. This allows makers of the Samsung television to redeem the television’s warranty should anything happen to it within the timeframe of its warranty.
If the serial number badge of the tv is removed or damaged by chance, Samsung will cancel the television’s warranty unless you can tell them the television’s serial number.
Also, if you want to get some software or any device to use on the television, you might need to know the television model to understand the suitable instrument to get.
For instance, if you want to get a remote, you must know your television model to get the right remote that will work for the television. There is software that works for one particular model of Samsung Television but won’t work for another model.
Not knowing the model of tv means you might not always get the suitable device or software that will match the make and model of your Samsung Television.
There are three ways to check the model and the serial number of the Samsung Television. If you are curious and want to know the model and the serial number of your Samsung, read this review to the end.
1. Check the Back of the Television
The location of the model and the serial number of the Samsung Television depends on the make and model of the television. There are some TV versions where the model can be found on the back of the TV.
All you need to do is gently turn your Samsung television and take a look at the back of the TV to see its model and serial number.
2. Check Front or Side of the Television
There are other versions of the Samsung where the model and serial number can be found on either the front of the television or the side.
Check the front of the television at the downside where the power button is located. You should see the model and the serial number of your television. If it is not there, then you need to check the side of the television.
You can also check the right side of the television or the left side of the television.
3. Check TV Model Through Setting
If you have mounted your television on the wall, it will be quite a difficult task if the model and serial number badge are not at the front of the television. The best way you can do it instead of bringing down your television is through settings using the television remote.
Follow these simple steps to do that:
Click on the Home button on your remote. Scroll to Settings.
Scroll to Support, click on it. Another option will pop up. Locate About This TV, click on it. The model and the serial number of the television and every other vital piece of information about the television will be displayed immediately.
If you have any problem with your Samsung Television and think you need help from the television maker, you can contact Samsung Support.
How To Contact Samsung Support
There are three ways to contact Samsung Support from your television. You can do this through any of the following means:
- Online Chat
Of these three means of contacting Samsung Support, the best is Online Chat. This allows you have a direct conversation with an online Samsung agent who will help you solve any problem you may have with your television.
To use the online chat method, follow these simple steps:
Grab your television remote, scroll to the Contact menu. Click on the Message Us option on the list.
Check the down corner of your television screen. You will find a blue icon with a chat image in it. Click on the icon. With this, you will be linked with an online Samsung agent to help you solve any problem you have with the television.