Fix Xfinity No Sound Problem

We all enjoy entertainment, and Comcast provides users with a wide range of channels on their vast Cable and TV services. 

On the other hand, users frequently complain about Comcast cable sound cutting out; the entertainment comes to a halt when your XFINITY sound stops working. As a result, we will share the remedies with you, and here’s how to get things fixed.

Xfinity Sound Cuts Out- Causes And Fixes

1. Network Outage

Xfinity No Sound

The server or network failure on Comcast’s end could be the source of the sound and audio problems. For the most part, the outage cannot be resolved by users because it is the responsibility of the technical staff.

In that situation, you must contact Comcast customer service and inform them of the outage. The sound problem will be resolved once the outage is resolved. If there is no outage, but the sound is still clipping, move on to the next solution!

2. MTS or SAP Settings

If you’re having problems with sound cutting, whether using a VCR, TV, or DVD with Comcast, look into the MTS and SAP settings. You must ensure that both the Supplementary Audio Programming (SAP) and Multichannel Television Sound (MTS) are operational.

You must disable the MTS or SAP settings to resolve the sound problem. Keep these options set to “normal” if you don’t wish to turn them off.

3. Default Audio Track

When it comes to Comcast video streaming, the sound problem could be caused by an issue with the default audio track option. If you’re using a TV box, go to the main menu and scroll down to the setup option.

Open the Audio Setup option in the Setup menu and set the DAT to the appropriate language; this language adjustment should resolve the sound problem.

4. Headphones

If you’re still stumped about why Comcast is causing your sound to drop off, look for your headphones because users frequently connect earphones or headphones to the TV forget about it. As a result, you’ll need to turn off your TV’s headphone connection.

5. TV Box Or Adapter Connection

If the cable connection is still producing problems, check if the TV box or adapter is directly connected to the TV. If such devices are connected, you must decide how to manage the volume – this is because you may have muted the TV Box or adapter volume, which might affect the audio quality and functioning.

6. Direct Connection With TV

When you directly connect your TV to your video equipment, audio connections may cause problems because audio cable continuity difficulties can create sound problems.

You can use a multimeter to check for internal continuity faults in audio cables. If there are any problems with the audio cables, you must replace them.

7. Audio Input

If you need to connect the Comcast cable box to the TV, ensure you plug in the cords correctly.

To do so, double-check that you plugged the cable box into the correct port. It’s important to ensure you connect the audio cable to the TV’s correct input port.

What To Do if Xfinity Sound Keeps Skipping – Quick Fixes

If your XFINITY sound is skipping, try this fast remedy to get it working again:

1. Network Issue

When sound skips, it’s usually because the network isn’t working properly. If you frequently lose connection to the network, your TV will not receive the steady stream of signals it needs to function. In the settings, you may check the network’s health and, if necessary, restart the router to refresh the signal.

2. Hardware Connectivity

It’s also a good idea to double-check all connections between the TV and any other device. The XFINITY box, a DVD player, a Roku device, and, crucially, any external speakers or soundbars, fall into this category.

Make the necessary changes if you notice any problems with the connection, such as loose wires, damaged wires, or obsolete cables.

3. HDMI Connectivity

Another option is to connect the TV to your speaker directly. You might be attempting to run over Wi-Fi or Bluetooth, but both of these options can be problematic. Always use an HDMI wire or better to connect your external speaker to your TV.

Can a bad HDMI cable cause no sound?

A faulty HDMI cable can result in no sound or intermittent sound.

How do I get sound back on my Comcast Xfinity?

• Check if you muted your TV and receiver.

• Adjust the volume using the remote.

• Check that your TV’s output is configured to Stereo or Surround Sound.

• Unplug your receiver for at least 60 seconds before reconnecting it.

You can try them out now that you know what to do if your Xfinity has audio problems, and let us know how it goes in the comments section below.

Other Xfinity Guides:

Causes and Fixes for Xfinity Remote not Working

How to Program Xfinity Remote To TV

Fixes for Xfinity Remote Not Changing Channels