When it comes to having the best gaming experience, the sound is very important. The Xbox One helps immerse you into the game through its amazing audio performance and sophisticated, intuitive design.
However, Xbox One headset can manifest fault at any time regardless of whether it is new or old. Xbox One fault can manifest in the following ways:
- You can’t hear the audio when you use the headset
- Others can’t hear you when you speak
Headset Not Working on Xbox One? Here’s How to Fix it
If you are experiencing any of these problems, try the following solution methods to fix the problem.
Restart The Console
The fault could be caused by overusing or minor bugs. You can resolve this by power cycling the console. Since the console doesn’t have a specified button to perform a reboot, you may need to remove the plug from the power source. Wait for a few seconds or minutes before plugging again.
This process will power cycle the device and fix all the minor glitches that could hinder it from functioning well.
Check The Battery
You don’t need to panic when everything suddenly becomes quiet when you are using the headset. Sometimes the problem could be caused by something as minor as a low battery.
Check the controller’s battery. If the battery is low, it won’t be able to produce enough power to keep the device running. So first, before you start any other troubleshooting options, ensure the battery is properly charged.
Do A Hardware Checkup
Also, you may need to check the Xbox hardware. Check the cord if it is properly connected. In a case where the cord is loose, it can hinder the free flow of waves. Remove the cord, clean it properly and reconnect.
Additionally, the connector is very important too. Ensure there is no dirt that could be covering the face of the connector. Clean all the surfaces and try again.
Unplug the controller from the Xbox. Let it rest for a while, then reconnect again. This time, ensure that the connection is firm and done properly.
The Xbox One headset can only work with the Xbox One controller. Ensure you are using the specified controller; if not, you might experience glitches. The Xbox One is built and designed to work with Xbox controllers only. If you are using another controller, change them.
If you are using the specified controller, and it is still not resolved, try to get another controller. This will help you ascertain where exactly the fault is coming from.
Lastly, update the controller to get the newest version. This might be all you need to resolve the problem.
Check If The Headset Is Muted
One of the numerous reasons why most people can’t hear a thing from their Xbox One is because they have unknowingly muted the device. When this happens, everywhere will be quiet. You wouldn’t hear your other players, and they can’t hear you either.
To fix this, you need to unmute the device. Check the back of the headset. You will find the mute button. A click on that button will fix the problem. This troubleshooting method should fix the problem if a muted mic caused it.
However, if it doesn’t, check other methods that will be explained in the rest of the article.
Change The Sound Settings
Sometimes, the problem could emanate from a system misconfiguration. Xbox One is about sound. When the sound setting is not properly fixed, it might hinder the device’s proper functioning.
To adjust the sound settings, follow these steps:
Step One
Scroll to the sound settings. You will see the sound settings by clicking on the Start button. Once the sound settings are opened, scroll to the input section and select or add a new device. Click on the button.
Step Two
You will see about three options. Click on the Choose a device for speaking and recording option.
Step Three
Scroll to the Advanced section. Click on All sound devices. On the input devices, check for your device, and click on it once you see it.
Step Four
On the Input Settings, increase the input volume to its maximum unit. After you have done this, you may proceed to test your device to know if it is now working.
Step Five
You will see the Start Test option. Click on it. Click on Stop Test when you are sure that the system settings have been adjusted.
This method will resolve any problem that emanated from the wrong configuration. If it doesn’t, try other troubleshooting options that will be explained.
Adjust The Voice Chat Settings
If your Xbox headset mic is not working in certain games like Fortnite, it can be caused by in-application settings. To change this, follow these steps.
Step One
Open the Fortnite. Check the side toolbar, find the gear icon, and click on it. Find the audio toolbar, and click on the speaker icon. Turn on the voice chat.
Step Two
Once you have done this, go back to the home page. On the side toolbar, locate the mic icon and click on it. Increase the volume in the voice options to its maximum.
Contact The Support Team
On a few occasions, the headset might need an expert’s touch to resolve its problem. You will need to contact the makers of the device. They have a seasoned expert team ready to take your complaint and act accordingly.
Instead of giving the device to a random engineer, it is safe and more economical to contact the support team for help.
To Conclude
A fantastic gaming experience is not complete without great sound. Do not let the headset not working on Xbox one deprive you of that experience. Use any troubleshooting methods explained in this article to resolve the problem quickly.
