If your Roku AirPlay stops working, don’t panic; this doesn’t mean your device is not durable, nor did you purchase an adulterated product version. It is almost expected for electronic devices to develop faults at odd times.
If this is the case with your Roku AirPlay, continue reading to find out the probable causes and fixes for your Roku AirPlay not working.
Why is my Roku AirPlay not working?
It is possible to use your device one minute, and the next minute; you’d discover that it is no longer working.
There are various reasons, though minor, that can prevent your Roku AirPlay from working. Some of them are:
- Outdated software
- Connection problems
- Slow internet speed
- Incompatible device (AirPlay doesn’t work on all devices).
The above-listed reasons, among others, could be why your device is not working, and this article will help you fix that, but first, we need to rule out the possibility of connection issues.
Roku AirPlay functions with network connections, and when your network connection is unstable, your Roku AirPlay device may not work.
To ensure that your Roku AirPlay is connected, use these steps:
- Switch on your Roku device.
- Visit the Home page and select “Settings.”
- Select “Network connection.”
From here, you can tell that your device is connected to the network and know your network’s strength.
You also want to make sure that both devices are nearby.
If your devices are nearby, but your Roku AirPlay device still won’t turn on, you can try out these fixes:
How to Fix Roku AirPlay Not Working
Use the Same Wi-Fi Network
One common mistake people make when using AirPlay is using different networks. If you’re using a mobile network on your Apple device and a home Wi-Fi network on your Roku, the chances it’ll work are slim to none. Make sure both devices are connected to the same Wi-Fi network.
Roku Restart
If the issue with your device is not due to connection, one of the quickest approaches to fixing any other AirPlay issue on Roku devices is restarting the Roku device.
Sometimes, it could be network or software issues with your Roku device; in this case, a quick device restart can be the best bet.
To restart your Roku device, follow these simple steps below:
Step 1: Navigate to “Settings.”
Step 2: Select “System.”
Step 3: Click “Power.”
Step 4: Select “System Restart.”
Step 5: Choose “Restart” and wait till the device restarts.
Restarting the Roku device may take a few minutes; however, once the process is complete, try connecting AirPlay to Roku, and it should be up and running.
Router Restart
If your device is connected to the Wi-Fi and it’s still not working, restarting your Router might help.
Follow these simple steps below to restart your Router:
Step 1: Disconnect your Router by switching it off, unplugging it, and then waiting for the heat to cool off.
Step 2: Re-plug your Router and allow it to boot.
Step 3: Connect your Roku and Apple device to the internet when your Router runs again.
This should get your Roku AirPlay working fine.
Software Update
There’s always an update for the Roku device every 24-48 hours. The device is also set to automatically update itself when updates are available; however, your AirPlay may not work with the device if this doesn’t happen.
How to fix it:
To fix this, you can manually check for updates and update your Roku software by following the steps below:
- Switch on your Roku device.
- Visit the Home page and select “Settings.”
- Select “System Update” and then click on “Update.”
Your AirPlay should start working fine when you update your Roku device. However, if this doesn’t work, try the other fixes.
You might also need to update your Apple device if it’s outdated.
Reset Roku
If you have tried all the fixes mentioned above and none of them solve the problem of your Roku AirPlay not working, the next thing to do is reset your Roku device.
Resetting the device will return it to its default settings like it’s brand new. So, you would need to sign in again and re-install all your apps.
Follow these steps to reset your device:
Step 1: From your device’s Home page, navigate to the Settings.
Step 2: Select “System” in Settings and navigate the “Advanced System Settings.”
Step 3: Select “Factory Reset.”
After the factory reset, you should have fixed the issues with AirPlay not working.
Contact Roku Support
If resetting the device doesn’t do the trick, you need to contact support for help.
You can either contact Roku or Apple’s support via email or call, and they will help you solve the problems.
