How would you feel if, after a long day at work, you decide to have a swell movie session on your Insignia TV only to discover that the remote won’t work? It can be very annoying. There is little you can do on the TV without the remote. That’s why you should know how to fix the remote when it is not working.
We have curated a list of troubleshooting options to fix the Insignia remote not working. If you want to know how to return your remote to perfect working condition, you are at the right place.
5 Fixes For Insignia Remote Not Working
Before you try any troubleshooting options, you must first confirm what is causing the problem. When the remote is not functioning well, the fault could be caused by either the remote or the TV.
Your Insignia remote may malfunction in the following ways:
- Not connecting or pairing
- Not updating
- Not changing channel
- Volume not working
Knowing how your remote could malfunction, let’s highlight different troubleshooting options to resolve the problem.
Check The Remote Battery
Anytime you notice that your Insignia remove is not functioning well, the first thing you should do is check the battery. Most people quickly open the remote, trying to find fault when the remote simply needs a new battery.
Check the battery. If they are looking old and worn out, it could be the reason why the remote is not functioning well. Get new batteries. Ensure that they are inserted into the remote properly. After this, you may try using the remote again.
It is essential to know that this option works better if the remote is not responding at all.
Check TV Settings
If the remote is responding, but you can use the volume button, you should first check the TV settings. Sometimes, when the television is not correctly set, it can hinder the remote from functioning appropriately.
To resolve this, scroll to the TV settings using the remote. Search through the settings option, look for volume settings, and click on it. Check if the settings are placed on the appropriate audio source. If not, you may need to change it to the correct audio source, especially if connected to a sound system.
Do Soft Remote Reset
You should not rule out that minor bugs on the remote could hinder it from functioning well. To resolve this, you may need a minor reset on the remote.
Open the battery case of the remote and gently remove the batteries. The remote will go off immediately. Leave it in that position for 30 to 69 seconds. After this, you can reconnect the battery and try to use the remote again.
If minor bugs cause the problem, this method should fix it immediately. And if not, you can do a more comprehensive remote reset.
To do the hard reset, press and hold the Home button alongside the Menu button. Slowly release your hand on the Home button while you press the Menu button repeatedly. You should press the Menu button like nine times to reset the remote.
Check For Obstacles Between The Remote and Tv
When you click any button on your TV remote, a signal is sent to the TV as a command. When there is an obstacle between the TV and the remote, it will hinder the free flow of signals. And when this happens, the remote will not function appropriately.
To resolve this, take out every obstacle between the remote and TV. You may have to move closer to the TV in some cases to ensure the free flow of signal. After doing this, you can try using the remote again.
Clean The TV Sensor
Check the TV sensor and ensure that there is no dirt in it. To avoid signal problems between the Insignia and the remote, you should clean the t sensor every time.
So when you experience any remote problem, you may also consider cleaning the TV sensor to resolve the issue.
Factory Reset The Insignia TV
After you have tried the troubleshooting options explained above, and the problem persists, the best option is to do a factory reset of the Insignia TV. The factory reset should be the last option you will consider. It is essential to know that the option will wipe the entire data stored on the TV. So ensure it is worth the sacrifice.
To reset the TV, follow the following steps:
Step One
Click on the home button to return the TV to the home screen. Scroll to the settings menu. From the settings, click on the System option.
Step Two
Find the Reset icon to return the TV to its default settings. Remember, once you click on the reset option, you lose all the data on your TV. If you wish to continue, click on the Reset icon.
Contact Customer Support
The last option is to contact the customer support team for help. To contact them, browse through the website of Insignia. Check the customer support section to tender your complaint. If the remote is repairable, the company will do that, and if not, you will be given another remote.
You should know that you will be charged for the service rendered.
To Conclude
Do not be afraid. You can easily reset any fault on the Insignia remote using any of the options explained above.
