A loose cable or incorrect input selection could cause a Roku black screen, or it could be something more serious like a bad TV screen. We’ll be discussing several troubleshooting procedures to assist you in regaining access to your picture.
The reason why Roku TV is showing a Black Screen
Your device or TV could cause a black screen on a Roku TV, and it’ll make all the difference in your troubleshooting if you can figure out which one to focus on.
If the TV is operating well without the external Roku device, it’s the Roku that needs troubleshooting, and the solutions below will help either way.
What To Do When Your Roku Screen Goes Black
Even if you don’t think one or two stages are required, please go through them. The methods that are easy to accomplish come first in this list, and they may get your Roku back up and running much faster than some of the more complex steps.
Some of these suggestions are only applicable to set-top Rokus, while others are appropriate for TVs with built-in Rokus.
1. Restart the Roku device. Whenever the Roku’s screen is blank, and you need to access the menus, the easiest option is to disconnect the device’s power cable (wait a few seconds) then reconnect it.
Turn off the TV and then turn it back on if it has a Roku built-in.
2. Go to the back of the TV and double-check that all of the Roku cables are securely connected—this should be easy to do if you follow step 1.
Ensure that the device is firmly seated in the video port and securely connected to the power line. It’s preferable to connect the power cable to a wall outlet with the power adapter included with the Roku for troubleshooting purposes (i.e., don’t use your TV’s USB connection).
Now is a great moment to pare down your cabling to the essentials. Remove anything plugged in between the Roku and the TV to make a clean connection: HDMI extension cable, adapter, or another device. It will aid in eliminating those things as the source of the screen problem.
3. Double-check that you set the TV to the proper input. Because the Roku connects to one of your TV’s video ports, the only way to operate this is to direct the TV to the appropriate source by pressing the Input/Source button on your TV remote.
There are few input options for most TVs (e.g., HDMI 1 and 2). If required, cycle through them, pausing after each selection for a few seconds until the Roku appears on the screen.
4. Reset your Roku by holding down the RESET button on the device.
You may resolve the black screen issue by resetting the software to its factory defaults. Due to the lack of a picture, the only option is to perform a hard reset.
Roku TV Black Screen Reset Issue Still There? Additional Troubleshooting
If none of the ways described so far have solved your Roku TV black screen problem, we’ve included some alternatives.
After attempting all the methods outlined in this article, there’s a chance a hardware defect is the cause of the problem.
In this case, we recommend contacting the Roku manufacturer’s customer service team to back up our claims.
Note:
If you discover that the problem is hardware-related, do not open up the TV set; this may void your warranty.
Deliver your TV to the manufacturer instead of making any hardware repairs, and make sure to list everything you’ve attempted so far.
This tip could help expedite the repair process and get your Roku TV back up and running sooner.
What can I do if my Roku TV turns on, but the screen is black?
Unplug the TV from the power outlet and unhook all other equipment to fix a blank Roku screen. Remove the power cord from the back of the TV, if possible, to perform a soft reset.
To retest the TV, wait 30 seconds and connect it back into a functional outlet. Press and hold the power button for approximately one minute. After that, connect the unit to a video source and plug it into a socket.
