Carrying out Vizio TV troubleshooting is key to optimal performance with the smart device. Vizio Smart TVs have award-winning technology and the best picture quality available in the budget TV category. SmartCast, an operating system that powers or runs the devices, is included.
By integrating intelligent technologies such as Alexa, Google Home, and Apple Homekit, you can access your favourite apps via Vizio TV, cast from your phone, and control your viewing experience.
However, despite being sophisticated systems, Vizio TVs occasionally fail to function, and you will encounter numerous difficulties when using them.
Vizio TV troubleshooting guide
Here are some of the most common Vizio TV problems and how to fix them;
1. Vizio television turns on and then turns off again.
Do the following if your Vizio TV keeps turning on and off virtually instantly;
- On your VIZIO remote, press the menu key.
- Select a system.
- Switch to Eco Mode in the Power Mode menu
You can also try the following;
- On your VIZIO remote, press the menu key.
- Select CEC from the System drop-down menu.
- Toggle the CEC switch to OFF.
- Also, make sure the power line is securely attached to the wall outlet. If that doesn’t work, consider factory resetting your television.
You’ll have to reset your television. However, if the problem persists, contact Vizio TV support for assistance.
2. The screen on my Vizio TV is flashing.
- Remove all connected cords from both the TV and the connecting devices, then wait 30 seconds before reconnecting to solve a flickering Vizio TV screen.
Alternatively, go to the menu and check your Advanced Video Settings and switch off the following options;
- Ambient Lighting
- Backlight Control
- Advanced Adaptive Luma
If the screen still flickers, consider doing the following;
- Power off the TV.
- Disconnect the power cord from the outlet.
- While the TV is still unplugged from the wall, press and holds the power button for 30 seconds.
- Press and hold the power button.
- Return the TV to its original location in the electrical outlet.
- Restart the television.
- Consider performing a factory reset or contacting support if the option does not work.
3. Vizio TV shows pictures but no sound
If your Vizio TV’s built-in speakers aren’t producing any sound, try the following:
- Make sure your TV’s volume is higher than zero.
- Check to see if the television is muted.
- Ensure the wires connecting your gadgets to the TV are connected and secured.
- Disconnect and reattach the wires from the back of the television and the source device, particularly the HDMI cables.
- Check the cables for any damage or cuts before reconnecting them.
Another solution is to turn the TV speakers ON
- On your VIZIO remote, press the Menu button.
- To highlight Audio or Audio parameters, use the arrow keys.
- Press OK.
- The “On” option should be selected next to the TV Speaker setting. If it’s turned off, tap OK to turn it on.
4. Vizio TV menu is not working.
- Restart the TV and try again.
- The Vizio TV has been factory reset.
- This stage will require you to use the TV’s buttons.
- On the TV, press and hold the Volume Down and Input buttons.
- Wait for some seconds for a message to appear on the TV screen.
- Release the volume Down button and press the Input button for 10 seconds when the notice shows.
- Another notice will appear, stating that the memory has been cleared and that the reset will occur shortly.
- The television will turn on.
- Following the completion of the process, a Welcome screen will show.
5. Vizio TV turns on but doesn’t show pictures.
Tv is on but not showing pictures?
- Press down and hold the power button on your remote and wait for a few seconds.
- Your TV is not powering on: Check your device’s power light. When the TV turns on, you’ll see a white or LED indicator light that will fade out. Your TV is on if the light is turned on.
- On the remote, press the menu button. If the menu appears, your television is in good working order. External gadgets you’ve linked to the TV may be the root cause of the issue.
- Make sure your TV is tuned correctly to the appropriate input channel for the device you’re using. Toggle through the various channels by pressing the Input button on the remote
- Ensure all of the cable connections are secure.
6. The infamous Vizio TV black screen of death
The black screen of death is usually caused by a power supply board failure in one of your Vizio TVs. However, you can resolve the problem by carrying out a Vizio TV Troubleshooting.
- Check the connections and power: Ensure the power cable is securely attached.
- To do a complete power cycle on your TV, follow these steps: Follow the instructions outlined in section two.
- Use a flashlight to do the following test: Stand at least two inches away from your TV and shine a strong flashlight on it. The device’s inverter board is broken if you can see an image. Replace it with the help of a professional.
- Turn on the television and listen for any noises, or play a video that will produce a lot of noise. If you can hear the sound, it’s time to replace your TV’s hardware.
7. SmartCast won’t load
- Check to see if your TV is linked to the internet.
- Also, make sure you have a reliable internet connection with a reasonable speed.
- Change your TV to HDMI 1 and wait for your content to load or a “No Signal” notice to appear.
- When the programming is finished or the “No Signal” notice appears, hit the Menu button on your VIZIO Remote and select System > Reset & Admin > Soft Power Cycle > Yes.
- Your television will turn off and then turn back on.
- The Information Bar will appear. Wait until the bar has vanished.
- Change your TV from HDMI 1 to SmartCast after 30 seconds.
- If SmartCast still doesn’t load after following the steps above, reboot your Vizio TV. If this doesn’t work, refer to the SmartCast troubleshooting instructions.
8. Vizio TV won’t connect to Wi-Fi.
Follow the instructions below to troubleshoot Wi-Fi connectivity issues on your Vizio TV:
- Check to see if your internet connection is reliable. You can achieve this by utilizing a separate device to connect to the internet.
- To enable DHCP, press the Menu key on the remote, select Network > Manual Setup > DHCP, and press the arrow button to enable DHCP if it is disabled.
- Restart all of your gadgets. The router, modem, and Vizio TV are among them.
- Restore the factory settings on your Vizio TV. You will then have to go through the network connection configuration again. Enable WPA-PSK [TKIP] when doing so.
If you can’t get the TV to connect to Wi-Fi, try using a conventional Ethernet connection instead.
9. TV won’t turn on with the remote.
- Remove any obstructions facing your television.
- Insert new batteries.
- Restart the remote > Remove the batteries > Press every button on the gadget at least once > Re-insert the batteries > Check to see if the unit is operational.
- A separate Vizio TV remote should be used.
- Consider power-cycling your Vizio TV if your remote is operating correctly:
- Remove the power line from the outlet and unplug it.
- Hold the power button down for five seconds.
- Reconnect the power cord and proceed to turn on the television.
10. Vizio TV won’t stay off
Follow the troubleshooting methods below to see if you can solve the problem:
- Make sure the remote’s power button isn’t stuck.
- To turn off CEC, press the menu key on the remote, select System, then CEC, and turn the setting off.
- Disconnect your TV from the power source – Press and hold the power button on the TV for five seconds and then release – Plug the power cord back in. Use your remote to turn the TV on or off at this point to see if it works.